SHIPPING PRICES:
GLS PARCEL SHOP
2-8 WEEKDAYS
Under 1 kg: 13 EUR
1-5 kg: 16 EUR
5-10 kg: 19 EUR
GLS PRIVATE DELIVERY
2-8 WEEKDAYS
Under 1 kg: 17 EUR
1-5 kg: 18 EUR
5-10 kg: 22 EUR
Galleri Sonja not responsible for any additional taxes, fees or duties.
A return shipping fee will be deducted from your refund for any refused deliveries or unclaimed packages
RETURN
You are entitled to a refund or exchange within 14 days from the date your order is delivered to you or your chosen pick-up point. To be eligible, items must be returned in their original condition and packaging. Please handle the objects/pieces with care; if an item shows signs of wear or damage that decreases its value, we reserve the right to reduce the refund amount or refuse the return.
SAFE PACKAGING & RESPONSIBILITY
Our pieces are delicate, so it is crucial that you pack your return securely in its original boxing to prevent damage during transit. Please note that Galleri Sonja is not liable for return shipments.The items remain your responsibility until they are physically received at our store. We strongly recommend using a trackable and insured shipping method (such as GLS, POSTNORD, DHL, UPS). We don't accept returns with DAO or to a parcel shop.
HOW TO RETURN
Please include a copy of your invoice or order confirmation inside the package to ensure a smooth return process.
Send the package to:
Galleri Sonja
Storegade 1
3770, Allinge-Sandvig
REFUNDS
Once your return has been delivered to us and inspected, we will process the refund to the original payment method. Please allow up to 30 business days for the credit to appear. Note that return shipping costs are covered by the customer and are non-refundable.